![]() Protection → Online Threat Prevention → Encrypted web scan - this option should be disabled.If you’re using Bitdefender, please try disabling the “Encrypted Web Scan” setting: It usually relates to anti-virus/firewall software, browser extensions, browser and computer security software. This is typically a HTTP/S or web traffic issue, usually caused by third-party tools or plug-ins, and how they interact with our website. Try again on other web browsers as MetaMask currently works best with Chrome, Brave, and Firefox. ![]() Reinstall the MetaMask extension and ensure your network is set to Ethereum Mainnet.Ensure there are no pop-ups blocked or AdBlocker alerts.Make sure you have set the setting "This can read and change site data" to "On all sites" in the MetaMask extension settings:.Wallet could not be linked after attempting to add it to. Check that you selected the correct wallet address in the Manage Wallets page, and that your MetaMask/GameStop extension and the Immutable X popup window are all the same address to ensure you are connecting the right wallet.You may be accidentally trying to connect the same wallet address without realising it.To remove it from an account, simply click the Remove Wallet option on the Manage Wallets screen (remember, multiple accounts are not permitted under our Terms and Conditions).This means this wallet has already been added to a different Gods Unchained account and you will not be able to link it to a second account.Refresh the Manage Wallets page restart your browser and try adding the wallet again.Ĭommon Error Messages “Address is already linked:Validation error".If this still doesn't work, open your GameStop wallet extension and go to your Profile.You should now be able to select the GameStop wallet when adding it to.If that doesn't work, try removing it entirely if you no longer use it (remember to store your seed phrase safely if you intend on re-adding the wallet later).If it's connected to, disconnect it by clicking: > Disconnect Wallet.If you have a MetaMask browser wallet installed, try disabling it.If you're having trouble adding or using your GameStop wallet, try these troubleshooting steps: Either solution should allow you to use your MetaMask wallet. In this situation, you can either unselect the GameStop wallet as your default extension, or disable the extension entirely. If you have a GameStop wallet installed and it's set as your default wallet extension, you'll likely run into an error when adding your MetaMask wallet. ![]() If you have multiple wallet extensions installed in your browser, you may experience errors when adding or transacting with your wallets. Temporarily disabling this feature while linking, and re-enabling afterwards can help in this situation
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